Shipping Time and Cost
Once your order is placed it will be shipped immediately. Please allow up to 2-4 working days for delivery in major cities and up to 5-6 working days for remote regional areas.
If you need your products for a special event or urgently, please contact us directly and arrangements will be able to be made to meet your deadline. Also if there is any other way we can help you please contact our friendly staff at anytime.
Handling time = 0 -1 days
Transit Time = 5-6 days
We charge shipping cost $11.99 if the orders below $150 OR Free shipping on AU orders over $150
Customer Focused and Guaranteed Cost Free Returns Policy
Here at The home and party shop we believe in the quality of our products and do everything we can to improve our customers online shopping expereince.
We happily offer you the customer a cost free returns policy if notified in time as per stated in our refund policy. So, this means in the rare occasion your product is faulty we will refund your cost for you to send it back to us and we will promptly send you a new replacement or a refund or give you a credit in your name.
24/7 Customer Support
If you have any questions about any products that we stock feel free to contact us at anytime. We have 24/7 customer support email address so we can quickly process the large number of customer enquiries we receive