12-month AU warranty
12-month Australian warranty — we repair or replace any fault and cover the freight.
Fast AU dispatch
Quick dispatch from our QLD warehouse, Australia-wide.
Secure checkout
Shop Pay, Apple Pay, Afterpay, all major cards - encrypted.
12-month warranty
Built to last — every order is backed by a 12-month Australian warranty.
Why Australians shop with us.
What customers actually say.
Questions, answered.
How fast does it ship?
How fast does it ship?
Same-day dispatch from our Queensland warehouse if you order before 2pm AEST on a weekday.
What's the return policy?
What's the return policy?
12-month Australian warranty — if a unit ever faults, we repair or replace it and cover the freight.
Do you ship outside Australia?
Do you ship outside Australia?
Australia + New Zealand. International on request: info@thehomeandpartyshop.com.
Do you offer Afterpay?
Do you offer Afterpay?
Yes - Afterpay at checkout for orders over $50, plus Shop Pay, Apple Pay, Google Pay and all major cards.
How do I track my order?
How do I track my order?
Tracking number by email when shipped. Or visit order tracking.
How do I get help?
How do I get help?
Email info@thehomeandpartyshop.com or use the contact page. We reply within 1 business day.